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Moving existing NBN service - no plan

brighthouse
Level 2

Hi 
I'm moving house and have NBN connection with no plan. The address I'm moving to has NBN connected with iinet, I want to move my current connection and use my existing modem which I purchased from TPG.
What do I need to do and are there costs involved?

1 REPLY 1
BasilDV
Moderator

Hi @brighthouse,

 

Welcome to TPG Community!

 

We were able to locate an account using your account details and understand that you were able to contact our Moving home team.

 

The relocation order has been processed and it is in progress.

 

Further updates will be given via SMS or email.

 

Should you require further assistance, please let us know.

 

Kind regards,

BasilDV