Welcome to the Community!
We regret to learn that you wish to cancel your service. Checking the account using your Community details, I've seen that you were able to speak with one of Accounts Specialist regarding your request.
Your email has been forwarded to the relevant department and should be in touch within the next 24hrs.
Should you have further queries, please don't hesitate to let us know.
Good day, @Katearmor88!
I believe that the email forms were already sent to your email address.
Should there be anything that we can assist you with on your transition, please don't hesitate to let us know.