My account details hasn't changed after subumit

[Jun22]

Hi

Please help my plobrems.

I couldn`t update my credit card details.

Maybe It`s because my last name hasn't changed yet.

I have already subummited my name change with TPG Administrayion and sent proof of my identity.

I have reference number.

I'm looking foward to hearing from you soon.

Junko

[Shane]

Hi @Jun22,

Once you submit the confirm identity form, you should receive an update via email within 1- 2 working days from our accounts team.

Could you flick me a message with your details so we can check it's progress?

How to send a PM? 

Thank you.

Hi

Please help my plobrems.

I couldn`t update my credit card details.

Maybe It`s because my last name hasn't changed yet.
 

I have already subummited my name change with TPG Administrayion and sent proof of my identity.

I have reference number.

I'm looking foward to hearing from you soon.

Junko