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My account details hasn't changed after subumit

Jun22
Level 2

Hi

 

Please help my plobrems.

 

I couldn`t update my credit card details.
 
Maybe It`s because my last name hasn't changed yet.

 

I have already subummited my name change with TPG Administrayion and sent proof of my identity.

I have reference number.

 
I'm looking foward to hearing from you soon.
 
Junko
 
1 REPLY 1
Anonymous
Not applicable

Hi @Jun22,

 

Once you submit the confirm identity form, you should receive an update via email within 1- 2 working days from our accounts team.

 

Could you flick me a message with your details so we can check it's progress?

 

How to send a PM? 

 

Thank you.

 

Hi

 

Please help my plobrems.

 

I couldn`t update my credit card details.

Maybe It`s because my last name hasn't changed yet.
 

I have already subummited my name change with TPG Administrayion and sent proof of my identity.

I have reference number.


I'm looking foward to hearing from you soon.

Junko