Dear
I have an overpayment issue due to transferring to a telecommunications company.
The company has stated that they will refund me. But the next day, I received a billing letter again. I don't understand the purpose of this letter.
Because I have already changed to a telecommunications company, I was unable to log in to my account.
Can you help me understand how I should handle it.thank you
I have an overpayment issue due to transferring to a telecommunications company.
The company has stated that they will refund me. But the next day, I received a billing letter again. I don't understand the purpose of this letter.
Because I have already changed to a telecommunications company, I was unable to log in to my account.
Can you help me understand how I should handle it.thank you
Hi @arrowlin551960 ,
Let us help check the status of the payment and get request of the refund. Could you send us your details to better understand the situation?
We also responded to your initial post located here.
Dear
I have an overpayment issue due to transferring to a telecommunications company.
The company has stated that they will refund me. But the next day, I received a billing letter again. I don't understand the purpose of this letter.
Because I have already changed to a telecommunications company, I was unable to log in to my account.
Can you help me understand how I should handle it.thank you
