Can anyone please advise when the Refunds for the NBN slow speed will be coming through.
I was advised that it would be in April, but u have not heard anything scince mid-March
Welcome to the TPG Community!
Thank you for your patience during this time. We apologise that the refund wasn’t provided during our initial estimated timeframe. The compensation process is quite complex and we are processing refunds in batches rather than individually.
We have included your refund in an upcoming refund batch which should be within the next week.