NBN Plan Change Request

[wanninh]

Hi! I requested a change of plan to the ultrafast offer on the 03/09/21 but I have still yet to receive any confirmation or change of speed

[Riezl]

Hi @wanninh , please send us a private message with your TPG customer ID, username and complete address so we can take a look at the status of your change of plan request.

To send a PM, please refer to this link: How do I private message (PM) in the community