Hi TPG,
My customer number is 6780728.
I have paid $199.94 in March to have my NBN set up, but the service was never delivered and I have already requested to cancel my service.
Since the service was never delivered, I would like to get my refund back.
Please don't ignore my request. Could you process my refund ASAP?
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I have alread raised my issue with TIO (complaint reference number is 2020/04/04950)
If I don't hear anything from you, I will escalate this matter with TIO.
Kind regards
