NBN Refund request

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Level 2

Hi TPG,

 

My customer number is 6780728.

I have paid $199.94 in March to have my NBN set up, but the service was never delivered and I have already requested to cancel my service.

 

Since the service was never delivered, I would like to get my refund back.

Please don't ignore my request. Could you process my refund ASAP?

 

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I have alread raised my issue with TIO (complaint reference number is 2020/04/04950)

If I don't hear anything from you, I will escalate this matter with TIO.

 

Kind regards

 

 

1 REPLY 1
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Moderator

Hi,

 

Your request has been received, we will advice you as earliest possible for the outcome

 

Thanks