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NBN internet connection dropping out

gilpatr
Level 2
Hi, over the last few days my internet had been dropping out. I’ve lodged multiple faults to no reply yet. Usually when it drops I go and reset the modem and then wait 5 minutes and it usually gets back on. I’ve been waiting a few hours now tonight and it still isn’t back on. What is going on? I’m in Leichhardt, NSW.
1 REPLY 1
Ken-C
Moderator
Hi there             


 Welcome to the community,

 

Could you please send me a PM (private message) with your CID (customer identication number) or your mobile phone number so can look at this service for you 

 

 

kind regards