TPG Community

Get online support

NBN internet connection dropping out

Highlighted
Level 1a
Hi, over the last few days my internet had been dropping out. I’ve lodged multiple faults to no reply yet. Usually when it drops I go and reset the modem and then wait 5 minutes and it usually gets back on. I’ve been waiting a few hours now tonight and it still isn’t back on. What is going on? I’m in Leichhardt, NSW.
1 REPLY 1
Highlighted
Moderator
Hi there             


 Welcome to the community,

 

Could you please send me a PM (private message) with your CID (customer identication number) or your mobile phone number so can look at this service for you 

 

 

kind regards