NBN out again

[Shelby]

Our internet is down again, we had issues back in October and it was such a pain to have it fixed. And we still haven’t received the account credit from that outage! Now our internet is down and the call back time is over an hour!!

[BasilDV]

Hi @Shelby

Thanks for raising this with us.

We understand that this case has been raised to our Engineers and an NBN technician has been requested to check the service.

Let us know if you need further assistance.

BasilDV

[garythomann13]

Suggest providing more information.  Location suburb and/or postcode. 

Start logging date and time drop outs occur.