Our internet is down again, we had issues back in October and it was such a pain to have it fixed. And we still haven’t received the account credit from that outage! Now our internet is down and the call back time is over an hour!! ... View more

We had an internet outage on the 12th Oct for a couple days. The tech attended and didn't need access to fix the issue. Then there was an NBN outage on the 20th and we haven't had internet since. TPG say someone needs to be home but there hasn't been any changes inside the house. We aren't able to be home during the TPG 5 hour scheduling time - we just need someone to come out like last time! Its now 7 days since we've had internet. ... View more