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NBN plan change

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Level 1

Hello, 
I have just switched to the NBN network and sucessfully connected today. Im on the NBN 50Mbps plan. on a non lock in contract. Ive heard that i can change plans, id like to test out the NBN 100Mbps plan, since ive already paid $79 for the 50Mbps plan, the NBN 100 Mbps plan is $99 with unlimitted calls will i have to pay $20 extra to upgrade or the full $99?

1 REPLY
Moderator

Hi plazski

 

Welcome to TPG Community! 

 

I can certainly have one of our Accounts Specialists to contact and assist you with your queries. Just kindly provide us with your best contact time & number via PM and I'd be glad to organise a call back for you. 

 

You may also try the following steps on how to change your plan online:

 

  • Log in in using your TPG username and password at https://cyberstore.tpg.com.au/your_account/
  • Under NBN Account Management, click on "Change your Plan"
  • Re-enter your username and password and click "Next"
  • Click the box for "I want to change my NBN plan" and click "Next"
  • Click the speed tier that you prefer (Basic "nbn12", Standard Plus "nbn50", Premium "nbn100")
  • Click the NBN Bundle that you prefer 

IMPORTANT: For the "nbn12", "nbn50" , and the "nbn100", you have the option to include the Oz Talk Home Bundle Add-on for an extra charge of $10 a month. You may tick the box for the Oz Talk Add-on should you decide to include it in your plan.

 

  • Click "Next" and follow the prompts for the succeeding steps 

You may refer to this link for more information: NBN PLANS

 

Please let us know should you require further assistance. 

 

Thank you!