NBN service cancellation email

[Ym100]

I am without internet service since yesterday morning. Initially I thought it is because of power supply issues. Later in the evening I saw an from TPG that I cancelled my NBN connection which I didn’t. I am not able to connect the support, I am thrown out of the queue with a sorry word. Is there someone to help?

[BasilDV]

Hi @Ym100

Thanks for raising this to our attention.

We tried to search for your account using your community details to no avail.

Please send me a PM with your TPG username or customer ID number to assist you accordingly.

BasilDV