TPG Community

Get online support

Need Unlimited data

d3v4
Level 2

Hi I'm a full time musician and music tutor. During this COVID I need to use very stabil connection.

I have message from TPG that i've reached my peak usage quota until the next billing.

I just got NBN installed last month, and didn't have this issue when I was still in ADSL2.

 

How can I get my unlimited data's back on?

 

Thank you

Deva

1 REPLY 1
david64
Level 15

Can you recall the data limit for your ADSL plan?

And what is your NBN data limit?

Another user has reported to use this email to change your plan instead of the link in My Account.

Include the same info as you would have in My Account.

planchange@tpg.com.au