New account not recognising email/password on app or website

[shunts]

Hey,

I was able to login to the account when it was first set up last week, but when I tried over the weekend it gave me an error.  Tried resetting the password, but again it wouldn't let me login.  This is for both the iOS app and browser.  

What's going wrong?

[Ahra_G]

Hi @shunts 

We're sorry to learn that you are experiencing issues with your log-in.

If it's not too much to ask, could you please send the username or email you are trying to use when logging in? 

May we also know the error you are getting? 

Regards,

Ahra_G