No Access to Management of Phone Services

[ekcwong001]

I can log in My Account. However when I tried to navigate to manage other services an error message popped up and then I was brought back to the original login page.

[BasilDV]

Hi @ekcwong001 

If you are trying to access your Mobile Account, then you need to use your Mobile Username or Customer ID number to login.

You'll get an error message if you are logged in using your Internet/Broadband account, then you'll try to access the Mobile.

If you don't remember your Mobile Account or Customer ID, then check the emails we sent you before as the details are there.

Just send us a private message if you need further assistance.

BasilDV