Get online support
Hi Folks, This is my fourth attempt to try and get a mobile issue sorted. Is there an email address I can use to get assistance? I have tried using the community forums but I wastold a technician will call me to sort out the problem - but I don't have a working phone - so I'm unsure how this will happen. My mobile tells me I have insufficient credit but when I log onto my page it tells me my account is up to date and no payment is due. I'd really appreciate your help as I use my mobile for work and this is taking its toll. Thanks
LS
Welcome to TPG Community,
Could you PM (Private message) me your customer ID, username, service address or mobile number so I can check the status here.
To learn how to send a private message, click here.
Regards,
Peter
Hi
Thats great you managed to sort it out via chat support.
Regards,
Peter