No service since Nov 21

[carrj]

Customer since 2012 - Wanted to upgrade Mobile Plan - needed to change SIM - sim ot activated. How much longer til TPG fix this?

[BasilDV]

Hi @carrj

Welcome to the Community!

We'd like to help turn your experience around.

Please send me a PM with your customer ID number or mobile number to check on this further and have this resolved as soon as possible.

BasilDV