Overbilled

4886491
Level 2

Please explain why I have been charged 4 times in just over an hour on 03/02/23 for data outside included value when my usage is below what's included.

1 REPLY 1
Ahra_G
Moderator

Hi @4886491

 

Here's an article that you can refer to about billing: TPG Mobile Billing Cycle Explained

 

You can PM us with your TPG mobile number so we can also check your account. 

 

Thanks! 

Ahra_G