Pay debit

[Anonymous]

Hi @Hanhbui1976, 

Welcome to TPG Community!

We're able to retrieve your account using your community details. Your account is currently in arrears by $69.99 (includes the $59.99 monthly plan fee and $10 rejection fee). Kindly confirm if we can process this amount using the direct debit details that we have on file. 

Regards, 

Angeli

[Hanhbui1976 · Accepted solution]

Yes thank you

[Anonymous]

Hi @Hanhbui1976 ,

We have debited your account today for $69.99 and it takes 3 to 4 working days for the payment to clear.

Note: A $10 rejection fee and a possible dishonor fee from the bank will apply in case the payment is rejected.

Let us know if your require further assistance.

Cheers!

[einasmizar]

Pay my bill today

[Anonymous]

Hi @einasmizar, 

Welcome to TPG Community! 

Please follow the simple steps below to retry payment.

1. Log into Your Account at www.tpg.com.au/account
2. Click Check Your Current Balance
3. Click Process Payment to retry the debit

You may also follow the instructions when making a payment via online by visiting http://tpg.com.au/support/retry-payment.php

Let us know if you require further assistance. 

Best regards, 

Angeli