Pay debit

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Level 2
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Moderator

Hi @Hanhbui1976

 

Welcome to TPG Community!

 

We're able to retrieve your account using your community details. Your account is currently in arrears by $69.99 (includes the $59.99 monthly plan fee and $10 rejection fee). Kindly confirm if we can process this amount using the direct debit details that we have on file. 

 

Regards, 

Angeli

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Level 2
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Moderator

Hi @Hanhbui1976 ,

 

We have debited your account today for $69.99 and it takes 3 to 4 working days for the payment to clear.

Note: A $10 rejection fee and a possible dishonor fee from the bank will apply in case the payment is rejected.

 

Let us know if your require further assistance.

 

Cheers!

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Level 1a
Pay my bill today
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Moderator

Hi @einasmizar

 

Welcome to TPG Community! 


Please follow the simple steps below to retry payment.

 

1. Log into Your Account at www.tpg.com.au/account
2. Click Check Your Current Balance
3. Click Process Payment to retry the debit

 

You may also follow the instructions when making a payment via online by visiting http://tpg.com.au/support/retry-payment.php

 

Let us know if you require further assistance. 

 

Best regards, 

Angeli