Payment extension

[lizzysquizzy]

Hi was hoping to get a payment extension for my last bill. How do you go about this?

[Ahra_G]

Hi @lizzysquizzy,

You may contact our Financial Hardship team by emailing financialhardship@tpg.com.au or calling 1300 056 356.

The earlier you contact us, the better. Discussing your situation gives us the opportunity to help you manage and keep your services connected. We endeavour to act with compassion and sympathy, and to accept reasonable arrangements, taking into account each customer’s individual circumstances and the services supplied.

For more information, please visit https://www.tpg.com.au/terms_conditions/financialhardship

Regards,

Ahra_G