Payment not processed

[jrpearce56]

Why was my direct debit not processed this month?

[Shane]

Hi @jrpearce56,

Thanks for raising this to us. If the direct debit was not proceed you have the option to re-try a payment manually.

You may check this article for more information.

Update Credit Card or Direct Debit payment details or Re-try a Failed Payment securely online

Let me know how it will go.

Cheers!

Why was my direct debit not processed this month?