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Please advise how to cancel my nbn service. I have been placed on hold for over an hour twice now.

sigray77
Level 2

Please advise how I can give notice to cancel my TPG NBN service.  I keep getting offloaded into a black hole by your customer representatives and placed on hold for over and hour until I give up in frustration.  Not impressed.

1 REPLY 1
BasilDV
Moderator

Hi @sigray77 

 

We'd like to check on what we can arrange for you and see if there's anything we can do to make you stay.

 

Please send us a private message with your account details.

 

BasilDV