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Please cancel my nbn service

Level 1a



I am moving address and want to cancel my plan. Please help me with the process asap. I have already been paying for unused internet just because I couldn't locate how to cancel the service on your website!


Posted a general enquiry on your contacts page and there was no response for more than 2 weeks.


Let me know if you need any further details.




Level 1a

Fyi I am not in town to be contacted via phone. So please PM me asap if there are any questions.


Hi @anitha33


Welcome to the TPG Community! 


Apologies for the lack of contact received as expected. 


I will have someone from our Accounts Team to contact and assist you with this concern via the email we have on file. 


Should you have further queries, please feel free to let us know. 



Thank you!