Hi @timeaway1 ,
Thanks for raising this to us, I would love to help see the status of the account and what causing this.
To better understand teh situation, drop me a private message with your account details (Username/Customer ID together with the address on file). Also include your best contact number and preferred time.
How do I private message (PM) in the community
Regards,
@timeaway1 wrote:
My payment day is 6th of month and it was pay first and use.
I have already canceled my service before payment day.
If the canceling process was delayed, it was totally TPG's fault.
Also, I do not have any contract.
But Why TPG is still demanding me to pay?
I do not understand it.
Please Stop email me to pay.
Thank you.
