I'm cancelling my ADSL2+ with Home Phone Bundle at the end of the next billing period and have notified the Accounts & Billing team via the MESSAGE US button on the TPG Contact page.
Before the cancellation takes effect, I intend to port my Home Phone number away to a VoIP provider. I have a couple of questions:
Hi @skcheong ,
Welcome to the community!
We're sad to know that you're considering to cancel the service with us. We did not receive a message in regards with your account details. We'd like to have one of our Account Specialists to contact you to discuss details of cancenllation.
For reference: How do I private message (PM) in the community