Promised refund of incorrect charge

[cleighgj]

Hi I called over a month ago being promised a refund of a charge for my service that isn’t even being used and it still has not been refunded.

[BasilDV]

Hi @cleighgj 

We'd like to have a better understanding of the situation and check the status of it.

Kindly send us a private message with your TPG username or customer ID number.

BasilDV