Recharge issue

[KH22]

I got the senior plan ($5 per month) for my mum. When i tried to reachrge for the account thru the TPG app, it only has minimum denomination starting from $10, why is this so when your senior plan is $5 per month?

Another issue is that then there is a $5 sum left after the recharge which is fine as it can pay for the next. But the issue is TPG deducted $0.60 from the account for no apparent reason and now I have to pay another $10 for the account recharge. Please explain to me what is going on?

KH

[Anonymous]

Hey, KH.

You have reached the Community page for TPG Australian consumers. TPG AU & TPG SG are 2 separate entities, you can send an email to Singapore Mobile Team at support@tpgmobile.sg or visit their Facebook Page at https://www.facebook.com/TPG-Singapore-785533401811953/ for further assistance regarding your concern.

TPG Mobile: https://www.tpgmobile.sg 

Regards,

I got the senior plan ($5 per month) for my mum. When i tried to reachrge for the account thru the TPG app, it only has minimum denomination starting from $10, why is this so when your senior plan is $5 per month?

Another issue is that then there is a $5 sum left after the recharge which is fine as it can pay for the next. But the issue is TPG deducted $0.60 from the account for no apparent reason and now I have to pay another $10 for the account recharge. Please explain to me what is going on?

KH