Refund

georgemoses23
Level 2
How do I get a refund for my superfast plan as I haven't been getting the speeds as advertised since I upgraded my plan in August 2021?
1 REPLY 1
BasilDV
Moderator

Hi @georgemoses23

 

We'd like to have a look into your account and run some tests to confirm the speed that you are getting.

 

Shoot me a PM with your TPG username or customer ID number to assist you accordingly.

 

BasilDV