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Reset password for slave email

Micmarmar
Level 2

Hi,

 

I need to reset the password on my daughters slave email account. I have rung TPG twice and both times they have said they would log a job and someone would call me back to organise this (after spending ages going through the rest password online functions despite me saying I had already tried this many times) . I haven't received any call backs yet and so was hoping I could arrange this through here.  I've tried sending a PM but can't find the send message button when I click on someones name, so if someone could message me to arrange, that would be great. She needs to access emails for school. Thanks 

1 REPLY 1
BasilDV
Moderator

Hi @Micmarmar

 

We'd like to check on what we can arrange for you.

Shoot me a PM with your TPG username or customer ID number.

 

BasilDV