Retry my payment

[ethanjay]

Unable to retry my payment via website.

[Ahra_G]

Hi @ethanjay,

Are you getting any error? Have you tried using other browser or device? 

Please check out this article: Re-try a Failed Payment securely online

Let us know should you require further help. 

-AhraG

[ethanjay]

I have attempted using a different browser and following the instructions on your website but I am unable to get through to my dashboard to retry my payment. There is no change to the payment method so is it possible for you to retry the payment on your end?