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Roaming funds return

feela
Level 2

Hi!

I have disabled the roaming service in the same week when I enabled it.

Why there is no refund till now? 

捕获.PNG

1 REPLY 1
Shane
Moderator

Hi @feela,

 

Welcome to the community!

 

Any unused amount left over will be credited back to your account within 30 days after you have switched off International Roaming. You contact us on 13 14 23 Option 2 + 3 or send an email to mobilesupport@tpg.com.au to request for refund.

 

This information is available on the posted article below.

Regards,