SMS verification codes

[Napoli2023]

Hi,

I am overseas until 17 September.  My iPhone was stolen but fortunately my TPG Australian SIM card was not with the phone.  I am trying to restore banking apps, WhatsApp etc. but I need to receive the sms to my Australian mobile.  My Customer ID: **********,  I believe I put my phone on hold until my return but can you please advise if there is a soloution to my problem as I really need to have access to these verification SMS.   

[Anonymous]

Hi @Napoli2023, 

Welcome to TPG Community!

You will need to enable your roaming service to receive the verification code/s for the apps that you wish to install on your new smartphone. You may PM us with your TPG customer ID and we'll assist you on activating the mobile feature. 

How do I private message (PM) in the community
 

Regards,

Angeli