TPG Community

Get online support

SPF and DKIM authentication

manij
Level 2

Hello

 

I have tried to forward emails from my tpg email account to a gmail address.

The message bounces with the comment that

SPF  did not pass

DKIM did not pass

 

How do I fix this issue

 

with thanks

Mani

 

 

1 REPLY 1
BasilDV
Moderator

Hi @manij 

 

Are you able to send a test mail from your TPG account to your Gmail?

 

Are you using the webmail or an email client (outlook, etc.)?