Supposed to have a credit refunded for old account or transferred to the new account. But none of the above is done

[88hqy]

Hi

My old account has been cancelled and I was supposed to get a refund on the remaining days or get the credit transferred to my new account. But I'm still being charged the same in my new account, no refund has been made.

Can I get help on this pls

Cheers

[Anonymous]

Hi @88hqy,

Welcome to TPG Community!

Can you please private message the following, so we can assist you accordingly on this matter?

TPG customer ID or username:

Registered name:

Address:

Date of birth:

How do I private message (PM) in the community

Regards,

Angeli