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TPG app on iOS

Woofie
Level 2

Hello,

I've had the new TPG app instailled on my iPhone Xs for some time know. In the past i used to be able to get the app to perform a speed test of my NBN.

However, recently when trying to get the app to perform a speed test, it says it cant detected my connection, and wants me to test my connection. So i test my connection and it says it alls fine, but still cant perform a speed test on app.

I've uninstailled and resinstalled the app and that didnt help.

 

I'm using an iPhone Xs on iOS 14.4

1 REPLY 1
BasilDV
Moderator

Thanks for raising this with us, @Woofie.

 

We'll raise this with our Devs team to check on this further.

Meanwhile, you may test the speed via Speedtest.net.

 

Let us know if you need further assistance.

 

BasilDV