TPG is still stealing my money after I have sent several online cancellation forms

[y276793404]

I found TPG is still stealing my money after I have sent several online cancellation forms to cancel my account(

Customer:

y276793404 (5918468)

) since I first sent the form in July! I Not in a contract, but TPG just did not cancel my account and is keeping stealing my money. 

Can you give me a feedback as soon as possible?

[BasilDV]

Hi @y276793404 

Thanks for raising this to our attention and we apologise for the inconvenience.

Please send me a PM with the Email address that you've used and the best contact number for our Accounts team to call you to further discuss the situation.

How do I private message (PM) in the community

BasilDV