TPG mobile app android

[D3nMar]

Downloaded this app. Used my TPG web log in detail to log in to the app but it says "Network Error". Is the app working? I assume that my TPG web log in detail is the same with the android app because there's no other option in the app.except log in details.

[Woofie]

Sorry to hijack your post, but i have the app on my iOS device. It used to be able to perform speed test, but now i constantly get error that it cant detect my connection

[Anonymous]

Hi @D3nMar ,

We'd like to confirm if your TPG account is with TPG ADSL/NBN or FTTB in the event that your TPG account that your trying to log-in is for TPG Mobile service unfortunately its not yet compatible with TPG application.

Regards,

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@D3nMar wrote:

Downloaded this app. Used my TPG web log in detail to log in to the app but it says "Network Error". Is the app working? I assume that my TPG web log in detail is the same with the android app because there's no other option in the app.except log in details.

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[D3nMar]

Hi Shane

My account is not NBN, it's mobile. 

[BasilDV]

Hi @D3nMar 

The TPG Mobile app is currently for TPG internet service (ADSL/NBN/FTTB) only.

Our Devs are currently working on updating the app to work with our Mobile service as well.

Let us know if you need further assistance.

BasilDV

[D3nMar]

Thank you.