TPG

Level 1c
Hi there,

Im formally writing that Iam cancelling my month to month with TPG small plan as the waiting on the phone to customer service is ridiculous long wait. Always a min 40min wait. I'm now with another phone provider and no longer have the same number. I don't allow TPG to charge my account. If they do I will follow through with legal action.

Regards,
Cherie.
1 REPLY 1
Moderator

Hi @Cherie

 

Apologies for the lengthy queue times. 

 

We have likewise replied to your post located here:

https://community.tpg.com.au/t5/forums/replypage/board-id/broadbandboard/message-id/16513

 

Your concern and request has now been raised to our Mobile Team for assistance. 

 

Thanks!