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Termination of internet service

katongtonge
Level 2

Hi there! I put in a notice to terminate my NBN service through the website one week ago (I'm moving into a household that already has TPG broadband), but I haven't heard anything or gotten any indication that it has been successful. How can I get it confirmed ASAP so I won't be charged for another month? Thank you!

1 REPLY 1
BasilDV
Moderator

Hi @katongtonge

 

We'd like to check if our team received your request and provide you with the status.

Flick me a PM with your TPG username or customer ID number.

 

BasilDV