The payment gateway

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Level 2

Does anyone know which company's secure payment gateway TPG use?

 

Didn't receive invoice & wanting to make a payment so account doesn't fall in arrears.

 

Prefer not to have to ring if possible.

 

TYVM for any assistance.

1 REPLY 1
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Moderator

Hi @Josefinadc ,

 

Welcome to TPG Community!

 

You may view the invoices via My Account, but I'm afraid there's no readily-downloadable PDF for the tax invoices.

 

For reference on how to view your invoice: Access Individual Invoices

 

You must also nominate an active payment method on your account either credit card or direct debit. Our system will automatically process the monthly renewal fee from your nominated payment method.

 

To learn more: Update Credit Card or Direct Debit payment details or Re-try a Failed Payment securely online

 

Just so you know, we debit your payment method one (1) week in advance to make sure your account does not expire.

 

Let us know if there is anything else that we can assist you with.

 

Regards,

Angeli