Top up

Highlighted
Level 1

Hi Sir,

1st - i choose sim plan data 50, 10$ monthly on 22/7/2020

2nd -  some how I not able to up date my new payment card number until 10/9/2020.

3rd - lost my signal on 10/9/2020

4th - today I manage to update my new credit card number and make top up of 20$

 

When can my signal come back and I can use my data? 

 

Thanks 

1 REPLY 1
Highlighted
Moderator

Hi @89305290 ,

 

Thanks for raising this to us. We'd love to help see what causing signal issue on your Mobile Serivce.

 

Send me your account details (Customer ID together with your mobile number).

 

For reference:

 

How do I private message (PM) in the community 

Regards,

 


@89305290 wrote:

Hi Sir,

1st - i choose sim plan data 50, 10$ monthly on 22/7/2020

2nd -  some how I not able to up date my new payment card number until 10/9/2020.

3rd - lost my signal on 10/9/2020

4th - today I manage to update my new credit card number and make top up of 20$

 

When can my signal come back and I can use my data? 

 

Thanks