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Traveling overseas before moving into a new home.

aceracer
Level 3

Hello, I will be moving out of my home soon, staying with friends, and then going overseas for an extended period. I will cancel my FTTB account as I will not have a new home until I return.
My question is will I be able to keep my TPG email addresses indefinitely?

 

I am looking forward to your reply.

 

Thanks.

5 REPLIES 5
BasilDV
Moderator

Hi @aceracer 

 

The email account or address will be cancelled along with the account.

 

In order to discuss this further, please send us a private message with your account details.

 

BasilDV

david64
Master

Hi @aceracer . You can convert to an email only account (POP3).

https://www.tpg.com.au/products_services/pop3.php

 

aceracer
Level 3

Hi,

 

The "Send a message" option does not appear when I click on your user name https://community.tpg.com.au/t5/user/viewprofilepage/user-id/478

aceracer
Level 3

Will I be able to keep my old email addresses?

Anonymous
Not applicable

Hi @aceracer 

 

Can you try to check if the 'Send Message' button is now visible? If so, send us your details so we can arrange our Accounts Team to help us convert your current TPG to standalone TPG E-mail address service.

Regards,

 

Hi,

 

The "Send a message" option does not appear when I click on your user name https://community.tpg.com.au/t5/user/viewprofilepage/user-id/478