URGENT: Please call / email ASAP mobile service expired

[hamlyf]

Hi there, 

I've been unable to log into my account for my mobile service and I was waiting on TPG to fix an issue with your password reset feature. I never heard from TPG even though you said you'd be in touch and now my service has expired. Please email or call me ASAP to sort this issue out. I need my mobile service up and running this weekend.  

Thanks,

Hamish 

[BasilDV]

Hi @hamlyf 

We'd like to have a better understanding of the situation and see what we can do to restore the service ASAP.

Please send us a private message with your account details.

BasilDV