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Unable to access account due to multi-factor authentication

mrburg
Level 2

Hello,

I am unable to log in my second email only tpg account as my mobile number for authentication is not recorded. My mobile number is recorded on my first email only account and works fine.

Thank you for your assistance.

Kind regards,

Mario.

 

1 REPLY 1
Aubrey
Moderator

Welcome to TPG Community, @mrburg!

 

Please send us a private message with your second email only account so we can look into this for you.

 

Thanks,

Aubrey