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Unable to access account

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timl1404
Level 2
Level 2
‎07-09-2023 03:17 PM

Hi David64, seems to be working ok for me atm. Yes have Malwarebytes working on the problem too

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timl1404
Level 2
Level 2
‎07-09-2023 09:02 PM

Problem still occuring for me and my friend who lives a couple of suburbs from me. Have excluded TPG from Malwarebytes so can reach the TPG website ok. No response from Malwarebytes regarding this issue yet.

 

 

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timl1404
Level 2
Level 2
‎08-09-2023 07:13 AM

Received a reply to my Malwarebytes ticket. They have unblocked TPG and apologised for any inconvenience. Will remember this when my Malwarebytes subscription is up for renewal.  

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CrazyDiamond
Level 3
Level 3
‎08-09-2023 08:30 AM

Hi Timl1404, and Shane

I can confirm that the issue of accessing TPG website is resolved, and also the SSL error accessing My Account link has been resolved as well.

Cheers

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