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Unable to change address on Contact page

amyth0mps0n007
Level 2

Hi, 

 

I need to update my contact details with a new address. When I do this on the "Update Contact & Payment Details" page (see attached image), and click "update details now", the changes are not saved and my old address is still showing. I have tried to do this on 2 browsers several times with no luck. 

 

Can I send someone at TPG a private message so this can be resovled?

1 REPLY 1
Shane
Moderator

Hi @amyth0mps0n007 ,

 

I arranged one of our Mobile Specialists to contact you today, make sure to keep the availability of your mobile and let me know how it will go.

 

Cheers!

 


@amyth0mps0n007 wrote:

Hi, 

 

I need to update my contact details with a new address. When I do this on the "Update Contact & Payment Details" page (see attached image), and click "update details now", the changes are not saved and my old address is still showing. I have tried to do this on 2 browsers several times with no luck. 

 

Can I send someone at TPG a private message so this can be resovled?